CRM / Sales
Manage interactions with potential and existing customers efficiently in a CRM system. So that you can concentrate on a strong customer relationship.
Customer Relationship Management
Digital Customer Relationship Management has one big goal: to improve the relationship with your customers. A CRM system manages information about your customers and makes this data available to all employees in the company.
The tool makes it easier to record and qualify new leads, manage touchpoints, record customer history, identify up- and cross-selling potential and much more. This allows you to concentrate on deriving recommendations for action from this information - and thus increase productivity, conversion rates and sales.
For a 360-degree view of customers, it is possible to integrate information from POS, e-commerce, marketing, social media & Co. into the CRM tool. We also develop a suitable solution for interfaces to existing systems, for B2B as well as B2C companies.
Emakina will find the right CRM tool for your requirements in close cooperation with your teams. Please contact us for an information meeting.